Climbgym Privacy Policy

This Privacy Policy outlines how Climbgym collects, uses, and protects your personal information when you interact with our services.

1. Contact Information

For any inquiries regarding our privacy practices, please refer to the contact details provided in this section.

2. Use of Personal Data

We collect personal data such as names, contact information, and payment details when you book sessions, rent shoes, or create an account. This data is necessary for providing our services and ensuring a smooth user experience.

3. Types of Cookies

We use first-party cookies to manage user consent settings and enhance site functionality. These cookies help us remember your preferences and improve your experience on our website.

4. Purposes of Data Use

Your personal data is used to provide services, process transactions, communicate with you, and improve our offerings based on user feedback.

5. Overview of Data Protection

While the GDPR does not apply in Japan, we adhere to the principles of the Act on the Protection of Personal Information (APPI) to ensure your personal data is handled with care and respect.

6. Data Sharing Partners

We may share your personal data with service providers who assist us in operating our business, such as payment processors and IT service providers, under strict confidentiality agreements.

7. Data Retention Policy

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations.

8. General Rights

You have the right to request access to your personal data, correct inaccuracies, and request deletion of your data in accordance with applicable laws.

9. Your Rights

Under the APPI, you have rights regarding your personal data, including access, correction, and deletion. You may also request the cessation of data processing under certain circumstances.

10. Policy Updates

We will notify you of significant changes to this policy through our website or other appropriate means.